The operational
coordination layer for
cyber insurance incidents
Starting at FNOL, designed to hold the system together when everything else is under stress.
Cyber insurers lack the operational awareness
to effectively detect and respond to systemic
cyber event as they unfold.
ACS FirstResponder integrates seamlessly
with existing FNOL processes to provide real
time portfolio visibility and a coordinated
response to systemic cyber events.
ACS FirstResponder is an AI operational layer designed
to handle the stresses that emerge during a systemic
cyber event; where volume, uncertainty, and time
pressures can overwhelm routine processes.
Real Time Visibility
ACS FirstResponder detects
systemic cyber events by
integrating with existing FNOL
toll-free and email claims
notification processes, ingesting
both audio and text, in either a
passive or active configuration.
Coordinated Response
ACS FirstResponder categorises
claims notification severity and
priority in real time, providing the
operational awareness to
effectively coordinate response
activities at a portfolio level.
Seamless Integration
ACS FirstResponder is not
another platform solution, it is an
AI operational layer that exists
between incumbent claims
technology and processes,
leveraging ubiquitous email
infrastructure to coordinate an
effective systemic response.